Return/Exchange Policy

At KraVa, We aim to please. We are not only in the business of hair and fashion, we are consumers of hair and fashion. With that being said, you want to be satisfied with your purchase and we want you to be satisfied with your purchase as well. Although we thoroughly back the quality of our products we understand that there are times, for one reason or another, where our products may not meet your needs and for this reason we follow a strict return/exchange policy and recommend that you Contact Us with any questions that you my have before making your purchase. Thanks!

HAIR

Returns will not be accepted. Exchanges are welcomed on hair that has not been altered and returned in its original condition and packaging within the first 15 days of purchase due legitimate defects and/or lack of quality. Hair that meets these standards can be exchanged for any other product(s) available on kravahair.com or a store credit. *Exchange shipping cost will be at the customers expense.

CLOTHING

Returns and exchanges are welcomed within the first 15 days of purchase. Clothing must be unsoiled and unworn to be eligible for return or exchange. Returns that meet these standards will be granted a full refund. Exchanges that meet these standard are good for any other product(s) available on kravahair.com or a store credit. *Return/Exchange shipping cost will be at the customers expense.

JEWELRY AND ACCESSORIES

All Sales Are Final.